Now, it’s time to assess what you’ve learned in this course and test your knowledge. This gives you a chance to systematically examine the concepts learned in this course and assess how you’ll apply the knowledge to your practice.
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- Answer each multiple-choice question with the best answer, based on your study of this course.
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Question 1 of 18
1. Question
1. The KMCU tool that allows you to break actual duties into categories that you can organize for time management is called:
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Question 2 of 18
2. Question
2. Considering the Time Management Toolkit, tasks that should be completed daily include:
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Question 3 of 18
3. Question
3. Once you have identified your tasks on the time management toolkit, and when they should be done, the next step is to:
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Question 4 of 18
4. Question
4. Leaving mail unattended on the front desk could cause a breach of what policy?
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Question 5 of 18
5. Question
5. In what order should the reactive calls and actions be transferred into the working folders?
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Question 6 of 18
6. Question
6. Which pile of mail would accounts payable invoices go in?
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Question 7 of 18
7. Question
7. Where should mail be stored when not being worked on?
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Question 8 of 18
8. Question
8. Which of the following is NOT one of the 4 categories for the mail sorting process?
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Question 9 of 18
9. Question
9. What is the online version of the Medicare payment statement called?
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Question 10 of 18
10. Question
10. How is the amount that is paid to the provider by a third-party determined?
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Question 11 of 18
11. Question
11. What type of EOB often lists the automatic crossovers to secondary and/or supplemental insurance?
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Question 12 of 18
12. Question
12. What Place of Service code is most often seen on chiropractic EOBs performed in the office?
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Question 13 of 18
13. Question
13. Looking at an EOB, which amount cannot be charged to the patient?
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Question 14 of 18
14. Question
14. What is the most accurate way to transfer payment information from the Explanation of Benefits (EOB) to your billing system?
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Question 15 of 18
15. Question
15. After an EOB has been completely posted in your billing system, what steps should be taken next?
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Question 16 of 18
16. Question
16. Why would interest be paid on a claim?
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Question 17 of 18
17. Question
17. Posting a payment on a line item basis means looking at each service provided on a specific date and:
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Question 18 of 18
18. Question
18. When posting payments, which of the following is considered an unusual circumstance?
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