Learn How to Create Order and Predictability

Install financial controls that produce accountability and insure you collect every penny you’ve earned. Discover time-tested processes and procedures that have liberated countless practices to help more patients.


In-depth, self-paced training to expand your reimbursement and compliance knowledge

Laying the Foundation to Practice Finances

The information in this course is as beneficial to a clinic that has been established for years as it is for a clinic that is just about to open.

How Insurance Works

This course covers a variety of payer types and discusses how each one of them works with a chiropractic clinic. A provider should take all of this into account when deciding on the financial set up for the clinic.

Fee System Set Up

This course is the standard for understanding all there is about practice fees.

The Patient Intake Process

This course is focused on developing a data collection process that lessens the workload in other areas of the intake process, which includes scheduling and data management.

Insurance Verification

This course takes a deep dive into verification for all types of payers and plans.

Hardship and Professional Courtesy

When considering Practice Fee System changes, providers often fail to consider two very important components of a viable system: Hardship and Professional Courtesy fee schedules.

Fee Analysis / Fee System Update

This module outlines all the considerations necessary to set an appropriate actual fee, including calculating the cost to do business. It includes an exercise that allows providers to see the 75th Percentile figures for the most commonly used codes in practice.

Advanced Training

Elite private training with a certified specialist — for the advanced student

Practice Charges

This course will provide an overview of the charge entry process and demonstrate how a clinic can improve its current method to increase reimbursement and decrease mistakes.

Insurance Billing Basics

As you complete this course, take the opportunity to be sure your billing software is set up appropriately—make needed corrections as you go.

Collecting the Patient Responsibility Portion

This course will help the clinic find the perfect balance between establishing expectations and preserving patient relationships during the collection process.

Processing Insurance Payments

This course outlines the critical first steps of receiving the mail and organizing it into the steps of the system that will help bring order to an otherwise chaotic process.

Insurance Follow Up and Collections

All financial department team members, office management, and providers should complete this course to implement this proven system.

Insurance Appeals

This course outlines the steps necessary for efficiency and effectiveness and ensures a thriving clinic with less stress.

Rapid Solutions

Your problem-focused questions, answered on demand…in under 10 minutes

Coding Edits & Chiropractic Billing

Is your reimbursement process a victim of code edit changes from a payer? This quick tutorial will help a provider to be reimbursed for what they do.

No Surprises Act- Good Faith Estimate

Do you have self-pay patients in your clinic? Are you offering a Good Faith Estimate? If you answered No, to the last question, check out the overview and helpful resources in this quick tutorial.

No Surprises Act- Balance Billing

Heads Up! All out-of-network providers who are performing procedures at an in-network facility have new billing protection laws to abide by. Find out what is required if you fall into this category.


Why learn with KMC University?

Why KMC University?
Advice backed up by the facts

We hold ourselves to the highest standard to deliver the most accurate information in your best interest.

Max out on reimbursements

Our goal is to help you seize opportunities to make your business grow and thrive.

Secure your life’s work

Protect yourself from litigation and audits with our solid knowledge and best practices.

Start a consultation

  • Talk to an expert. Get answers your urgent questions
  • Get immediate direction on tricky issues
  • Discover custom solutions for your unique problems
  • Set your business on a course for renewal and success

Get one-on-one training

  • Get the most out of your KMCU Library subscription
  • Get course recommendations, guidance and training
  • Team up with one of our experts who will get to know your needs
  • Access exclusive content, reference tools and video

Upgrade to KMCU Compliance

  • All-access KMCU Library subscription and 1:1 training
  • Your KMCU expert answers your questions
  • Get a thorough analysis of your business and needs
  • Exclusive access to custom HIPPA and OIG courses

Praise from our clients

I got a better overall picture of the process, the way it is supposed to go and the resources for digging deeper into those processes. VHOL Attendee
The workshop helped us to be better prepared for submitting claims that will not be rejected. Showed us how to find medical review policies and where we could find Medicare resources that tell us exactly how to code a procedure and document. VHOL Attendee
The information in the KMC workshops, webinars and library is thorough and makes me a better biller to aid my boss to have a successful business. VHOL Attendee
I want to thank you for your expertise and time spent educating and assisting our company, Harmony Healthcare, Ltd. with regards to becoming more HIPAA compliant so that we can better serve our clientele. In our current times, the safety and protection of personal information is of high importance and concern and we are blessed to have KMC be our expert guide. We appreciate you and your team! Stuart C Hui, Harmony Healthcare, Ltd.
...Kathy is the real deal!!! She's so committed to helping us through the labyrinth!!!!! I love her very clear and precise communication style. She keeps you on your toes without making you feel bad. I feel like she understands both sides of the game: what we are going through in our offices and what's happening in the payer's playing field. This is a very valuable coach!!!! Martha L.
I just wanted to touch base and let you know how much you have helped my daily routine. I just can't tell you how much time and effort I have put in trying to figure out and correct the modifiers on our claims. We have been putting those in by hand and as you can well imagine there were many errors and many times our claims were stopped or just not paid. It seems to me half my life was spent trying to figure out just why we weren't getting paid. I am in awe of how you just clicked buttons and made my life so much easier. I can't thank you enough. I have a pile of old corrections to fix and after that I am done with this issue for good. I am working hard on my homework and although it is extremely difficult and tedious I do see light at the end of the tunnel. Just want you to know I appreciate more than you will ever know. Thanks again. Peggy Mitchell
More from our clients