Be Compliant with the No Surprises Act

Patients’ Rights & Provider Compliance   Ever since 2021, providers have had to take into consideration several new regulations. In April 2021, the 21st Century Cures Act rule rolled out. A small portion of this complex rule, called the Information Blocking Rule mirrored, in some ways the HIPAA Right of Access Initiative, in the sense...
This online training course provides all the tools and training for seamless implementation of the No Surprises Act requirements. If you're a KMC University member, visit your dashboard for immediate access. If not, click here to purchase this individual course.

Laying the Foundation to Practice Finances

A Solid Foundation Building a practice involves more than just finding a location and purchasing equipment. As with all structures, what matters most is a solid foundation. The same applies when building a practice’s financial system. A clinic must consider the location, factories in the area, payer types, payer acceptance for the provider’s technique, local...
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How Insurance Works

Health Insurance Coverage Nearly 20 million people a year visit a chiropractor in the United States. Of those, 20 million—less than 10%–are without insurance coverage. According to the United States Census, in 2019 nearly 92% of the US population had health insurance coverage. The good news is that most insurance companies offer chiropractic benefits. That...
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Medicare Basics

As the song says, “Let’s start at the very beginning; a very good place to start.” When it comes to Medicare, training should always begin with the basics. The nuances of Medicare are many, and missteps with this federal program can lead to big compliance issues. Often, the most basic concepts are missed or lost,...
OOPS, this page contains content reserved for KMC University members. We’d love to welcome you to the KMC University family because there is an amazing amount of helpful content in the trainings and resources of the KMC University Library. Click here to learn more.

Compliance Basics

Compliance Basics What is Required? Healthcare compliance requires a provider to build an ongoing process to meet ethical, legal, and regulatory standards as outlined by specific organizations or authorities. Success is dependent on building a compliance culture within the practice. That means everyone in the clinic contributes to compliance. Necessary Steps While few clinics have...

Medical Necessity and Documentation in Medicare

As Medicare Goes, So Goes the Nation Medicare has long been known as the standard for guidance regarding chiropractic documentation. Because Medicare’s guidelines and regulations are so clearly identified, it is easy to identify documentation requirements for both initial and routine office visits. We place special emphasis on learning Medicare’s documentation guidelines because so many...
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Fee System Set Up

Fees for Services in Healthcare Are Highly Regulated Healthcare regulations that apply to financial matters are designed to prevent a free-for-all when it comes to charges and collections. Healthcare entities should establish a fee system for the business that contains their actual fee, certain agreed-upon contracted fees, and other elective discounts if desired. This course...
OOPS, this page contains content reserved for KMC University members. We’d love to welcome you to the KMC University family because there is an amazing amount of helpful content in the trainings and resources of the KMC University Library. Click here to learn more.

Documentation and Coding Basics

Documentation and Coding Basics Be Brilliant with the Basics It’s easy to look past the basics when we’ve been doing a thing for some time. But often the devil is in the details, and that starts with the basics. This course is meant to retrace important steps to seal any leaks in the documentation and...
OOPS, this page contains content reserved for KMC University members. We’d love to welcome you to the KMC University family because there is an amazing amount of helpful content in the trainings and resources of the KMC University Library. Click here to learn more.

Medicare Billing and Coding

Billing Out-Dollars In Medicare billing, collections, and coding are not that different from those of other types of payers. Many practices feel tremendous angst around the idea of billing Medicare because of the potential risks associated with this federal payor. Never fear! KMC University to the rescue. We are Medicare experts and have decades of...
OOPS, this page contains content reserved for KMC University members. We’d love to welcome you to the KMC University family because there is an amazing amount of helpful content in the trainings and resources of the KMC University Library. Click here to learn more.

The Patient Intake Process

The Patient Intake Process First Impressions A clinic’s opportunity to make a good impression on new patients starts long before they enter the clinic. Most clinics start to gather information about new patients over the phone. Well-prepared staff members can build a patient’s trust and confidence in the clinic with just one phone call. Data...
OOPS, this page contains content reserved for KMC University members. We’d love to welcome you to the KMC University family because there is an amazing amount of helpful content in the trainings and resources of the KMC University Library. Click here to learn more.

Medicare Advance Beneficiary Notice (ABN)

The ABN Simplified One of the most confusing and frustrating elements of the Medicare process is understanding the ins and outs of how to use the Advance Beneficiary Notice (ABN). If you’ve been to three different training seminars, you may have heard three different ways to use this form. Conflicting information and pervasive misinformation have...

Insurance Verification

Verification vs. Eligibility Check There is a difference! Eligibility is just that: it confirms the insurance card is valid and active. It may offer the date of eligibility and some basic information such as copay, emergency room coinsurance, pharmacy information and deductible. On the other hand, verification involves finding out what is covered by the...
OOPS, this page contains content reserved for KMC University members. We’d love to welcome you to the KMC University family because there is an amazing amount of helpful content in the trainings and resources of the KMC University Library. Click here to learn more.

Medicare Fees and Collections

Just Tell Me What to Charge Although it may seem simple, what to charge a Medicare patient for covered services, for excluded Medicare services, and for durable medical equipment can be difficult to determine. Fee schedules are set by the Medicare Administrative Contractors (MAC) and can change every single year. Chiropractors have specific limitations as...
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More Cash Services

About this Course Cries of declining reimbursement resonate from every hilltop in our chiropractic world. Meanwhile, the Health and Wellness industry and GNC’s retail health division boast sales that now exceed $300 billion annually. Your patients ARE purchasing these healthcare related products and services, so why shouldn’t they get them from your office? Do you...
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Practice Charges

What Are You Feeding Your Financial System? When computers first entered the scene, and data entry had little automation, a well-known expression became popular, GIGO, “Garbage In – Garbage Out.” From a technology aspect, it means, if the data you enter into the computer is garbage, what comes out of the computer will also be...
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Chiropractic Assistant (CA) Basic Training

Training for the Chiropractic Assistant (CA) Time is precious within a busy clinic and taking time to train a new Chiropractic Assistant (CA) is sometimes an impossible, but critical task. The lack of proper training and orientation of CAs are two of the most serious downfalls within the chiropractic profession. This program focuses on coaching...
This online training covers everything a CA would need to know to hit the ground running. Click here to purchase the individual course.

Patient Relationship Management-Clinical

Patient Relationship Management – Clinical It doesn’t matter how many new patients that come into the office if they don’t stay long enough to get well and see results. Haphazard patient case management can hurt both the patient and the practice. Take the time to review these trainings as we lead you step by step...
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Hardship and Professional Courtesy

When considering Practice Fee System changes, providers often fail to consider two very important components of a viable system: Hardship and Professional Courtesy fee schedules. Not every practice may choose to includes these fee categories within their system, but in order to create a comprehensive Practice Fee System these two must be considered. We are...
OOPS, this page contains content reserved for KMC University members. We’d love to welcome you to the KMC University family because there is an amazing amount of helpful content in the trainings and resources of the KMC University Library. Click here to learn more.