If staff members are unable to quickly identify patient responsible charges from the ledger screen in the practice management software, then the team will benefit from this module.  It provides an overview of actual fees and how both elective discounts and imposed discounts can impact the patient’s financial responsibility. The learner will then see how this information can be built into the practice management software to assist with patient collections. Preparation is the only way to avoid delays and frustration with regards to patient collections.

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