Patient Intake Process

An Important Step to Successful Reimbursement  Despite its importance, the intake process is often given low priority. To give patients the best experience possible, we need to start this process before they even step foot in the office. You have the opportunity to collect history and demographic information as soon as a patient schedules an…

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Office Financial Policy

What Is An Office Financial Policy? A financial policy is a formal set of procedures that your practice follows with regard to collecting money. It should be a written statement that is given to all patients and is posted (at least in brief form) at your check-out counter. This policy should be supported by a…

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Customize Your Office Financial Policy

KMC University has developed a support tool titled Financial Policy Questionnaire that allows you to answer specific, guided questions about your practice’s policy and procedure on financial policy. Each of these questions match up to fields within the support tool titled Office Financial Policy Template. To begin, download, save and review the questionnaire. Meet with…

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Office Financial Policy to the Rescue

In today’s compliance environment, it is policy and procedure that win the day. In the often-nebulous area of financial policy, we hold these truths to be self-evident:  If it isn’t written down, it’s not agreed to! Now that you have completed all the modules on the various aspects of your practice’s Fee System, it’s time…

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The Financial Hardship Form

Now that you understand whether including a financial hardship fee within your fee system makes sense for your practice, it’s time to customize your form and select your sliding scale. First, watch the Rapid Tutorial that outlines the process of choosing your fees and personalizing your master form. Then, according to your practice location, download,…

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ChiroHealthUSA Reference Tools

Download Reference Documents If you haven’t realized it by now, we love CHUSA, and more reasons to love them are these helpful tools they have supplied for your use. Download, save and review these tools as you implement CHUSA in your practice for legal discounts. The proper use of the Election to Self-Pay form and…

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