Take the time to review these trainings as we lead you step by step through the Clinical and Financial Patient Relationship milestones.
Hardship and Professional Courtesy
When considering Practice Fee System changes, providers often fail to consider two very important components of a viable system: Hardship and Professional Courtesy fee schedules.
Patient Relationship Management-Financial
Take the time to review these trainings as we lead you step by step through the Clinical and Financial Patient Relationship milestones.
Fee Analysis / Fee System Update
This module outlines all the considerations necessary to set an appropriate actual fee, including calculating the cost to do business. It includes an exercise that allows providers to see the 75th Percentile figures for the most commonly used codes in practice.
Evaluation and Management (E/M) Documentation-An Overview
This module provides an overview of the expectations for complete E/M service documentation, including documentation examples for various case presentations.
Insurance Billing Basics
As you complete this course, take the opportunity to be sure your billing software is set up appropriately—make needed corrections as you go.
Collecting the Patient Responsibility Portion
This course will help the clinic find the perfect balance between establishing expectations and preserving patient relationships during the collection process.
Processing Insurance Payments
This course outlines the critical first steps of receiving the mail and organizing it into the steps of the system that will help bring order to an otherwise chaotic process.
Insurance Follow Up and Collections
All financial department team members, office management, and providers should complete this course to implement this proven system.
Insurance Appeals
This course outlines the steps necessary for efficiency and effectiveness and ensures a thriving clinic with less stress.
Evaluation and Management (E/M) Documentation – Comprehensive
This course includes thorough training to understand the definition of and documentation of an initial patient visit…in all its incarnations.
Routine Office Visits (ROV) Documentation- An Overview
This module provides a high-level survey of ROV as it explores the requirements for daily documentation when the patient is in active treatment.
OIG Compliance Implementation
Please be sure to work closely with your coach on completing each of the modules as they are assigned by the specialist. Refrain from skipping content or running ahead.
Routine Office Visits (ROV) Documentation – Comprehensive
This course is both a high-level survey of ROV and a deep dive into the individual details of SOAP.
CPT® Coding According to Documentation
The course outlines everything from the specifics of Chiropractic Manipulative Treatment (CMT), and what to watch out for if you’re a full-spine adjuster, to the non-traditional modalities used in many practices today, such as dry needling.
Coding Evaluation and Management (E/M) Services
This course provides both a bird’s eye view of the rules of E/M coding and specific training on both the use of MDM and time for code selection.
Diagnosis Coding According to Documentation
This course will illustrate how to find and report the ICD-10 code that matches the patient’s diagnosis.
Life Clinics Training
This customized course outlines the necessary documentation pieces for an episode of care as well as the documentation requirements for a maintenance visit.
Compliance Officer Audit Training
This course contains training resources, including the materials, forms, and training videos that support your learning as you master the art of auditing for compliance.