Insurance Verification

This course takes a deep dive into verification for all types of payers and plans.

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Medicare Fees and Collections

Study the information in this course and set policy and procedure around the guidelines we train, and you can lay your head on the pillow at night and take comfort in knowing that you’re handling Medicare correctly.

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More Cash Services

This course guides doctors and team members in exploring opportunities to increase their practice’s bottom line while benefiting their patients.

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Practice Charges

This course will provide an overview of the charge entry process and demonstrate how a clinic can improve its current method to increase reimbursement and decrease mistakes.

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Chiropractic Assistant (CA) Basic Training

This program focuses on coaching a new chiropractic assistant although it can also serve as refresher course for established CAs.

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Patient Relationship Management-Clinical

Take the time to review these trainings as we lead you step by step through the Clinical and Financial Patient Relationship milestones.

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Hardship and Professional Courtesy

When considering Practice Fee System changes, providers often fail to consider two very important components of a viable system: Hardship and Professional Courtesy fee schedules.

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Patient Relationship Management-Financial

Take the time to review these trainings as we lead you step by step through the Clinical and Financial Patient Relationship milestones.

Oops, your level of membership doesn’t include access to these full training courses. Please reach out to the HelpDesk to learn more about accessing these trainings and resources. Click here to learn more.

Fee Analysis / Fee System Update

This module outlines all the considerations necessary to set an appropriate actual fee, including calculating the cost to do business. It includes an exercise that allows providers to see the 75th Percentile figures for the most commonly used codes in practice.

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Evaluation and Management (E/M) Documentation-An Overview

This module provides an overview of the expectations for complete E/M service documentation, including documentation examples for various case presentations.

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Insurance Billing Basics

As you complete this course, take the opportunity to be sure your billing software is set up appropriately—make needed corrections as you go.

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Collecting the Patient Responsibility Portion

This course will help the clinic find the perfect balance between establishing expectations and preserving patient relationships during the collection process.

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Processing Insurance Payments

This course outlines the critical first steps of receiving the mail and organizing it into the steps of the system that will help bring order to an otherwise chaotic process.

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Insurance Follow Up and Collections

All financial department team members, office management, and providers should complete this course to implement this proven system.

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Insurance Appeals

This course outlines the steps necessary for efficiency and effectiveness and ensures a thriving clinic with less stress.

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Evaluation and Management (E/M) Documentation – Comprehensive

This course includes thorough training to understand the definition of and documentation of an initial patient visit…in all its incarnations.

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Routine Office Visits (ROV) Documentation- An Overview

This module provides  a high-level survey of ROV as it explores the requirements for daily documentation when the patient is in active treatment.

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OIG Compliance Implementation

Please be sure to work closely with your coach on completing each of the modules as they are assigned by the specialist. Refrain from skipping content or running ahead.

Oops! Your membership level doesn’t currently include access to this Advanced Course. This content is reserved for members participating in our Advanced Training Programs. To learn more about your options for gaining access, please contact HelpDesk, or call us (855) 832-6562. Click Here to explore 1-on-1 Coaching Options Click Here to learn more about Advanced Course access

Routine Office Visits (ROV) Documentation – Comprehensive

This course is both a high-level survey of ROV and a deep dive into the individual details of SOAP.

Oops, your level of membership doesn’t include access to these advanced materials. They are reserved for members working 1-on-1 with our specialists for analysis and training. Please reach out to the HelpDesk to learn more about accessing these materials. Click here to learn more.

CPT® Coding According to Documentation

The course outlines everything from the specifics of Chiropractic Manipulative Treatment (CMT), and what to watch out for if you’re a full-spine adjuster, to the non-traditional modalities used in many practices today, such as dry needling.

Oops, your level of membership doesn’t include access to these full training courses. Please reach out to the HelpDesk to learn more about accessing these trainings and resources. Click here to learn more.