Managing Patient Flow The No Surprises Act requires the clinic staff to obtain as much information as possible about the patient prior to making an appointment. Questions such as, will you be planning on filing this service with your health insurance should be built into the clinics phone call scripting. If a patient is using…

This online training course provides all the tools and training for seamless implementation of the No Surprises Act requirements. If you're a KMC University member, visit your dashboard for immediate access. If not, click here to purchase this individual course.