OSHA Training Requirements

Download Reference Document Training is a vital part of a solid OSHA compliance program in a healthcare setting. It is critical to include initial training for all new employees and annual OSHA training for everyone. This resource from OSHA outlines the training requirements for all industries but has been modified to focus only on the…

Certified Chiropractic Clinical Assistant Training is now available as part of Library Membership! This official training is for those who wish to certify through the Federation of Chiropractic Licensing Boards (FCLB). The KMC University Library is an online resource for chiropractors and their teams that provides access to a vast array of educational materials and resources related to Medicare, documentation, billing, coding, compliance, and the business aspects of running a chiropractic practice. It can help chiropractors and their teams stay up-to-date on the latest regulations and best practices, as well as save time and money by avoiding costly mistakes. Click here to learn more.

Helpful Phone Scripts

A CA (Chiropractic Assistant) may have mastered the ability to answer the phone with a simple phrase but might not know what to say when taking calls from a solicitor, or when a patient asks to speak to the doctor. The suggested phone dialogue gives you a general idea of what to say in certain…

Certified Chiropractic Clinical Assistant Training is now available as part of Library Membership! This official training is for those who wish to certify through the Federation of Chiropractic Licensing Boards (FCLB). The KMC University Library is an online resource for chiropractors and their teams that provides access to a vast array of educational materials and resources related to Medicare, documentation, billing, coding, compliance, and the business aspects of running a chiropractic practice. It can help chiropractors and their teams stay up-to-date on the latest regulations and best practices, as well as save time and money by avoiding costly mistakes. Click here to learn more.

Telephone Etiquette

Telephone Etiquette Do’s & Don’ts Proper telephone etiquette is important when receiving or making calls for your clinic. You are ultimately an extension of your clinic; leaving a favorable impression with a caller over the phone is imperative for a positive clinic/patient relationship. DO DON’T Pause before answering the phone; be prepared to give the…

Certified Chiropractic Clinical Assistant Training is now available as part of Library Membership! This official training is for those who wish to certify through the Federation of Chiropractic Licensing Boards (FCLB). The KMC University Library is an online resource for chiropractors and their teams that provides access to a vast array of educational materials and resources related to Medicare, documentation, billing, coding, compliance, and the business aspects of running a chiropractic practice. It can help chiropractors and their teams stay up-to-date on the latest regulations and best practices, as well as save time and money by avoiding costly mistakes. Click here to learn more.

Compliance Officer Duties

This tutorial gives a clinic the opportunity to review the compliance officer duties and confirm that all matters of compliance are being addressed. Some clinics will find that the compliance officer may have focused on only one portion of compliance and as a result overlooked other required components. Use this tutorial as a checklist for…

Oops, your level of membership doesn’t include access to these advanced materials. They are reserved for members working directly with our OIG compliance specialists. Please reach out to the HelpDesk to learn more about accessing these materials. Click here to learn more.

HIPAA Training Packet

Customized Resources KMC University has created a training packet to accompany the HIPAA initial training. The packet also includes an introduction letter for the workforce member. The compliance officer should customize the Introduction to HIPAA Training Letter prior to assigning the training to the workforce member. Customization should include the practice information, the compliance team…

Oops, your level of membership doesn’t include access to these full training courses. Please reach out to the HelpDesk to learn more about accessing these trainings and resources. Click here to learn more.

The 8 Elements of an OIG Compliance Program

Core Components Are Expected in Your Compliance Program The Patient Protection and Affordable Care Act of 2010 (PPACA) made office Compliance Programs mandatory for all physician practices as a condition of enrollment in Medicare, Medicaid, and/or CHIP. These compliance programs must address certain ‘core elements.’ The core elements are derived from the eight elements of…

Oops, your level of membership doesn’t include access to these full training courses. Please reach out to the HelpDesk to learn more about accessing these trainings and resources. Click here to learn more.