The Silent PPO Sting

Have You Been Stung by a Silent PPO? Have you ever submitted a claim to a personal injury carrier and then received a payment from a completely different party? Or you submitted a claim, and the payment comes at a discounted rate as if you were in network with a health plan? If you answer…

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Why Insurance Verification

Why Insurance Verification This quick tutorial explains why insurance verification is an important piece of the financial report of findings (FROF) with the patient. It contains the top tips to make the verification process simple and effective by reviewing the variety of tools available in the KMC University Library. This image provides a sampling of…

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Professional Courtesy Implementation

For a deeper dive into setting and keeping a Professional Courtesy fee schedule, review this short video which outlines the key points of professional courtesy and the risky speed bumps that can block your way when it’s not implemented properly. Then download, save and review his helpful Support Tool that provides visual context of the…

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Hardship Discounts Explained

Download Support Tool This helpful Support Tool provides visual context of the rules of financial hardship. Download, save and review this helpful tool, and use it to train team members in the financial department who interact with patients and payers. Hardship Discounts Explained

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Understanding Discount Medical Plans (DMP)

It’s no secret that KMC University loves ChiroHealthUSA…and the safe and legal options it provides for practices that wish to offer discounts to uninsured, underinsured, or partially insured patients. Get to know this great company by watching this short video from our friends at ChiroHealthUSA. Then download, save, and review the Support Tool that illustrates…

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Regulated Discounts Explained

Download Support Tool This helpful Support Tool provides a visual flow of how regulated fees work within your practice fee system. Once you determine which of your fees are regulated, it’s easier to apply them properly to patient ledgers. Download, save and review this helpful tool, and use it to train team members in the…

Oops, your level of membership doesn’t include access to these full training courses. Please reach out to the HelpDesk to learn more about accessing these trainings and resources. Click here to learn more.