Mastering Data Collection Most clinics master an introduction when answering the phone, but after those first few words, the data collection process ceases. Some clinics rely on the patient to ask all the questions and those that do not ask, are passed on to the front desk to collect the data at check in. Work…
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KMC University has developed a support tool titled Financial Policy Questionnaire that allows you to answer specific, guided questions about your practice’s policy and procedure on financial policy. Each of these questions match up to fields within the support tool titled Office Financial Policy Template. To begin, download, save and review the questionnaire. Meet with…
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Now that you understand whether including a financial hardship fee within your fee system makes sense for your practice, it’s time to customize your form and select your sliding scale. First, watch the Rapid Tutorial that outlines the process of choosing your fees and personalizing your master form. Then, according to your practice location, download,…
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Download Reference Documents If you haven’t realized it by now, we love CHUSA, and more reasons to love them are these helpful tools they have supplied for your use. Download, save and review these tools as you implement CHUSA in your practice for legal discounts. The proper use of the Election to Self-Pay form and…
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Because so much of billing compliance relates to the agreement (or lack thereof) signed by a provider of service, there is no more important document than the provider’s agreement with a payer. These contracts are often signed in haste when the practice is young, and sometimes are updated with only a short email that the…
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Another set of important data to consider when setting actual fees is what is being allowed for the services offered by the payers with whom you do business. Sometimes, the exercise we’re suggesting here is the first time providers have seen what reimbursement looks like from the carriers and how that relates to both your…
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