Data Collection Archives

Building a Compliant Intake Process

Federal Rules Impact the Intake Process In January of 2022, new protections were enacted under the No Surprises Act to prevent surprise medical bills for patients. The rule impacts patients who have insurance, those who are uninsured, and those who are insured but decide NOT to use their health insurance. The new protections ban the...

Certified Chiropractic Clinical Assistant Training is now available as part of Library Membership! This official training is for those who wish to certify through the Federation of Chiropractic Licensing Boards (FCLB). The KMC University Library is an online resource for chiropractors and their teams that provides access to a vast array of educational materials and resources related to Medicare, documentation, billing, coding, compliance, and the business aspects of running a chiropractic practice. It can help chiropractors and their teams stay up-to-date on the latest regulations and best practices, as well as save time and money by avoiding costly mistakes. Click here to learn more.

Mastering the New Patient Phone Call

This comprehensive training walks you through several types of new patient phone calls. A Chiropractic Assistant can get a feel for how the New Patient Data Collection form can help them gather the necessary information on every call. We encourage you to view the entire training and use it as a guideline for future role-playing...

FAQ-Charge Entry

Charge Entry FAQs Q: If you have a 100% cash practice, are you legally bound to give superbills or copies of routing slips to patients? I do have an agreement with ChiroHealthUSA, but it’s my understanding that patients can still request superbills to submit on their own. Is that correct? A: Patients can request copies...

Oops, your level of membership doesn’t include access to these advanced materials. They are reserved for members working 1-on-1 with our specialists for analysis and training. Please reach out to the HelpDesk to learn more about accessing these materials. Click here to learn more.

Capturing Charges

From Treatment to Billing Whether your financial system is completely electronic or a mix of paper and electronic, your financial health relies on a line of communication from front desk, to treatment, to billing. Even if you are a single provider office, you could be overlooking a step that is killing your bottom line. Although...

Charge Entry Basics

This tutorial provides a quick overview of the charge entry process. It then explains the advantages of building a hybrid charge entry process that involves both paper and electronic data collection and entry. A clinic should evaluate their current system and then consider all the options presented in this tutorial. Sometimes a simple change can...

What is Charge Entry?

Charge Entry Processes Charge entry is a vital process in the financial system of your practice. It is often defined as “a process of entering important data and details to enable claims processing.” Most Charge Entry processes include: Creating an individual account for the patient; assigning an account number Entering demographics Assigning the account to...