Reference Documents -Verifying VA Coverage

 Reference Documents The VA provides an abundant number of resources to assist with managing referrals and submitting authorization request. One of the most helpful tools is the HealthShare Referral Manager system. This online portal helps providers stay on top of referrals. In addition to that gateway is the helpful VHA Training portal. The reference documents…

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Verification with a Twist

Follow the Rules Typical verification starts with the insurance card the patient provides upon arrival or during the initial phone call. The clinic either calls the payer using the number on the back of the patient’s card or logs in to a payer’s website to verify both eligibility and coverage. VA patients, on the other…

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VA Reference Documents

Download Reference Documents The VA has a prolific number of resources available for providers that include webinars, booklets, and online training. We have included a few that can serve as a nice introduction to some of the basics, including terminology and acronyms. The VA is constantly updating their processes; therefore, we recommend that the clinic…

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Provider Resources for VA

Accessing care from a provider that is not part of the VA healthcare system is considered Community Care.  Community Care provides care to Veterans through a community of providers enrolled with select VA programs which are often administered by outside contractors. This care is based on certain conditions, and the patient must meet specific eligibility…

Oops, your level of membership doesn’t include access to these full training courses. Please reach out to the HelpDesk to learn more about accessing these trainings and resources. Click here to learn more.