What Is An Office Financial Policy? A financial policy is a formal set of procedures that your practice follows with regard to collecting money. It should be a written statement that is given to all patients and is posted (at least in brief form) at your check-out counter. This policy should be supported by a…
Certified Chiropractic Clinical Assistant Training is now available as part of Library Membership! This official training is for those who wish to certify through the Federation of Chiropractic Licensing Boards (FCLB). The KMC University Library is an online resource for chiropractors and their teams that provides access to a vast array of educational materials and resources related to Medicare, documentation, billing, coding, compliance, and the business aspects of running a chiropractic practice. It can help chiropractors and their teams stay up-to-date on the latest regulations and best practices, as well as save time and money by avoiding costly mistakes.
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Reactive Follow-Up FAQs Q: HELP! Our billing person won the lottery and quit. Where do we start with all of these unpaid claims? A: Implement the KMC University Follow-Up system if you haven’t already. Sort all papers into appropriate folders labeled Reactive Call or Reactive Action. Reactive call items include payments with incorrect information, skipped…
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A Critical Part of Your Follow-Up System Whether you are working in a single-CA office or are assigned specifically to the billing and collections department duties in a larger clinic, inbound items that must be addressed can easily overwhelm an office. As with actionable items that require a call, it’s inefficient to start and stop…
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Understanding the reason for reactive follow-up isn’t enough. Full implementation of the KMC University Follow-Up system provides the foundation for simplifying the day-to-day operations of the financial department. Properly executing the nuts and bolts of reactive follow-up can be the difference between timely, paid claims, and frustrating accounts receivable. In this operational training, learn the…
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Reactive Calls in the KMC University Follow-Up System “Reactive Calls” refer to the out-bound phone calls that are made in reaction to in-bound correspondence A reactive call file is a holding place for items that are a “reaction” to something else that require discussion to resolve. These can be generated by a variety of different…
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The day-to-day work of the financial department of a busy practice always includes follow-up. It would be amazing if every insurance claim and patient bill were paid in a timely fashion. But that’s not reality. As learned in the first module of this course, setting up a system in which to conduct the work of…
Oops, your level of membership doesn’t include access to these advanced materials. They are reserved for members working 1-on-1 with our specialists for analysis and training. Please reach out to the HelpDesk to learn more about accessing these materials.
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