Defining the Purpose of Care Plans

Care Plans are a key component in patient care. They offer patients an opportunity to plan for their financial responsibilities and the anticipated time commitment for care. The Care Plan is also a way for providers to introduce the option of a payment plan.  Payment Plans can alleviate some of the anxiety caused by trying...
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Common Collection Scenarios

Suggested Responses Identifying the possible reasons a patient might not be able to pay is the first step in collection success.  Having a list of objections will allow you to prepare your answers and be more successful in your collections. Keep in mind that you will be met with obstacles when trying to collect.  Here...
Oops, your level of membership doesn’t include access to these advanced materials. They are reserved for members working 1-on-1 with our specialists for analysis and training. Please reach out to the HelpDesk to learn more about accessing these materials. Click here to learn more.