Reference Document This Reference Document is the complete printed text of the Fair Debt Collection Practices Act (FDCPA) as prepared by the Federal Trade Commission. It’s a great resource if you need more detail about a specific situation. Download, save and review it to be sure your collections processes are on point. Fair Debt Collection…
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Does it pay to sue? Here are a few suggestions for chiropractors who plan to sue for a debt in small claims court: Although using small claims court to collect a bad debt often makes sense, there are exceptions. Below are circumstances when it may NOT make sense to use small claims court to sue…
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What is Small Claims Court? Many small claims cases involve bad debts. The case is a claim that the defendant (patient) owes the plaintiff (chiropractor) money for goods or services that have been performed but that have not been paid for. The plaintiff wins the vast majority of these cases because the defendant doesn’t show…
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Turning Accounts Over to Collections After you and your staff have had the opportunity to review the support tool titled, Collection Procedure Determination, the final step in a collections process is to turn the patient’s account over to a third-party collector. Each office must decide on a policy that works with your collector’s calendar. Remember,…
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Support Tools Choosing to go down the path of having a debt professionally collected is a very personal decision for a practice. First, we suggest a self-audit of your intentions and these Support Tools can help you make those decisions. The first is a chart that helps you determine which approach for debt collections may…
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