Overpayments and Refunds

These tutorials can be instrumental in helping you avoid the pitfalls of overpayments, recoupments, and refunds. Being proactive in managing these things will help you stay compliant and ensure that your patients are charged appropriately. These things are a big deal because if you’re not attentive and knowledgeable about them you can quickly find yourself…

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Helpful Documentation Tools

Download Reference Documents Sometimes, when reviewing records to be sent, it’s clear that the note(s) were not properly signed and authenticated. In this instance, all is not lost. Even Medicare provides a way to offer Signature Authentication after the fact. If you have not already reviewed the module in this course regarding signatures, please do…

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The Case Summary Template

Using a Case Summary Template When fulfilling a records request, regardless of the entity requesting the information, we recommend that you always include a Case Summary Letter. The template image shown on the right will help you tell the story of what occurred during treatment and illustrate the case management involved. It should serve as…

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What Do They Want From Me?

A Records Request: A Common Occurrence So, you check the office mailbox – a few EOBs, checks from patients, a menu from the local pizza place, and (sigh) a love note from an insurance company requesting records for a patient. Before panic sets in, understand that this is a common occurrence in the chiropractic profession….

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Manual Therapies, Play and Stay in the Game

Manual Muscle Therapy lives in the Physical Medicine Bucket We understand the thrust to help your patients commit to and sustain a pain free, fully functional, and productive lifestyle, is of your practice’s highest order. Manual Therapies can be a stable and productive part of any type of practice, insurance or self-pay based. To implement…

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CMT Coding Audit Tool

 Support Tool Third-party payers are data lovers. They know you and your practice by data points and not by name.  They know your various practice statistics and compare you to other practitioners billing the same codes on a local and national level.  This is a part of how they process the effectiveness of their definition…

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