Tracking Accounts Receivable

Stay On Top of A/R Every office is unique. You may use a computer system to track your accounts receivable, or you may choose a paper accounts receivable log. Regardless of the system you decide to use, it is important that you update and use the log consistently. In this module you will find a…

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Empowering Staff to Collect Balances

Scripting for Collecting Balances Empowering team members to discuss debt with patients and handle collections is necessary for a successful practice. You may want to assign certain levels of empowerment to key individuals to ensure that patients don’t receive too much communication regarding overdue bills through their statements, or during phone calls concerning their accounts….

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Top 10 Balance Collection Mistakes

Wouldn’t it be wonderful if everyone simply paid their invoices immediately? However, since that doesn’t always happen, it’s important to diligently collect and follow up on accounts in your practice. The table below defines 10 of the most common mistakes that can slow down and/or otherwise hinder the collection process and actions you can take…

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Collection Mistakes Audit Tool

Support Tool This Support Tool can help keep your office out of financial trouble. It provides a a check list format that will help you identify whether situations are a problem in your office and to what degree. It’s a quick way to self-audit your practices and identify what needs attention. It also provides the…

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Billing Patients After the Fact

We know that collecting at the time of service is the most effective way to ensure a steady cash flow, but we also know immediate payment isn’t always our reality. From the most effective ways to collect through what to do if the patient doesn’t pay, we think you’ll find this quick overview of how…

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Accounts Receivable Snapshot

Support Tool “Yay! I love to ask for money” said nobody ever. Sometimes, we don’t even want to look at how much the A/R has grown to. But the simple truth is that we must start someplace, and you’re in the right place. This helpful Support Tool allows you to get a snapshot of where…

Oops, your level of membership doesn’t include access to these advanced materials. They are reserved for members working 1-on-1 with our specialists for analysis and training. Please reach out to the HelpDesk to learn more about accessing these materials. Click here to learn more.