Download Support Tool It’s been said that time is what we want most, but what we use the worst. In a busy office, it’s easy to become overwhelmed with all the duties placed on your list. Whether working in the financial department full-time or splitting time between financial duties and running the front desk or…
The Secrets of Better Time Management
Using this system will help you have better Time Management. Do you wish you could accomplish more and be for efficient? This video will walk you through making a list of all your duties and how to mange all tasks for efficiency.
Introduction to the KMC University Billing and Collection Follow-Up System
In an efficient insurance and collections department of an office, there must be robust follow-up to stay on top of accounts receivable. There is no better way to do this than to create a system that can be followed and managed, no matter who is in charge of the department. The KMC University Follow Up…
Complaint Driven Write-Offs
What if the Patient Request a Refund? There is a strong focus on the quality of customer service in the healthcare field today. We know that happy patients contribute to a happy office. While the goal is to earn a 5-star rating there may be times when a patient is not satisfied with his/her care….
Bad Debts
Identifying Bad Debt Bad debt is the expense that an office incurs when it is determined that it cannot be collected from the patient. Several factors help to distinguish bad debts from collectable patient balances: The provider must be able to establish that reasonable collection efforts were made The debt was actually uncollectible when claimed…
Initiating Compliant Write-Offs
This brief tutorial takes the write off conversation to the next level and provides a fast-paced training on what you need to know to write off balances. Join KMC for this succinct training and feel more confident in managing this part of your Accounts Receivable.