EOBs! ERAs! Paper! Electronic! So many things to keep track of when receiving payments from payers. Not all the “mail” to be managed will come from the post office. Sometimes, checks will be automatically deposited into the practice’s checking account, and electronic EOBs, called Electronic Remittance Advices (ERA), will be sent to explain the payment….
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Solving the Posting Payment Puzzle Posting payments is one of the most critical jobs in the financial department. Accuracy is extremely important and therefore this job is best suited for a detail-oriented person working in an environment with as few distractions as possible. By reviewing EOBs carefully, you will be able to determine if a…
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The 4 Categories of Sorting Correspondence Effectively processing the incoming mail your office receives is critical to the success of your billing and collections follow-up process. Not only will you receive payments from 3rd party payers, but you may also receive letters that alert you to denied claims and requests for medical records long before…
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Stay Organized With the Mail Sorting through your daily mail sounds simple, but without a structured procedure like the one outlined in this module, the remainder of the KMC University Collections System is not as effective as it could be. Organizing all inbound documents into one of four categories allows us to implement the posting…
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It may seem crazy that we need to teach you how to sort your incoming mail. But sorting the mail when it comes is a vital part of the KMC University Follow-Up System. This Rapid Tutorial explains the purpose of why each step is done just so. Learn the “why” and then see how to…
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A place for everything, and everything in its place is an adage worth following. When working with the very important details of cash-flow in a busy office, nothing is more important than an organized system. This starts with implementation of the components of the system, and a clearly identifiable organization to the working desk of…
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