Reasons and Resolutions for Zero Payments It can be quite disappointing to open an Explanation of Benefits (EOB) and find that there is no payment included for that claim. This can be the result of several different things; look the EOB over carefully so you know how to handle the situation. Here are a few…
Advanced Posting Topics
What do you do when you receive a zero payment on a claim, or you receive an interest payment? These oddities can fluster even the most experienced financial team member. In this Rapid Tutorial, we dig into the various peculiarities of things that can come up when posting payments.
Mastering Line Item Posting
EOB Sample For Line Item Posting Line item posting is the most accurate way to transfer payment information from the Explanation of Benefits (EOB) to your billing system. Line item posting provides the most detailed breakdown of the patient’s responsibility, the insurance payment, and whether a contractual write-off applies. It also gives you a clear…
Posting Other Types of Payments
In addition to Major Medical payments, we receive remittances from other payers such as Medicare, PI, and Workers’ Compensation. These payment types each require special handling for many different reasons. They must be properly posted and managed to maintain a clean Accounts Receivable (A/R) system. Review this brief tutorial to have a better understanding of…
3rd-Party Payment Posting Procedure
Follow These Steps to Complete the Payment Posting Puzzle for 3rd-Party Payers Posting payments is one of the most critical jobs in the financial department. Accuracy is extremely important and therefore this job is best suited for a detail-oriented person working in an environment with as few distractions as possible. By reviewing EOBs carefully, you…
Proper Payment Posting Basics
Just as the adage, “Garbage In…Garbage Out” applies to input of charges, it equally applies to the posting of payments. The upkeep of a patient’s ledger of charges and payments is one of the most important functions of the financial department. Being able to provide the patient with an accurate balance, and to show where…