What Do They Want From Me?

A Records Request: A Common Occurrence So, you check the office mailbox – a few EOBs, checks from patients, a menu from the local pizza place, and (sigh) a love note from an insurance company requesting records for a patient. Before panic sets in, understand that this is a common occurrence in the chiropractic profession….

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How Do You Respond to a Records Request?

When is a simple request for records not really a simple request for records? Almost every time. When a payer is asking for notes, whether for a current claim, or a retroactive review, it means something. It could be random, or it could be targeted and focused. Because you may not know, this is the…

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Commonly Used HCPCS Codes

 Support Tool Download, save and review this helpful Support Tool that serves as a quick reference for commonly used HCPCS codes in Chiropractic. While this is not meant to be an exhaustive list, it does provide easy access as one is learning and becoming familiar with utilizing these codes. KMC University always recommends that providers…

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Orthotic Billing Protocols

 Reference Document Download, save and review this Reference Document supplied by Foot Levelers. It outlines important billing and coding details when working with functional orthotics or shoes in your practice. Foot Levelers Reference Guide

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Utilizing the HCPCS Manual

Attain Accuracy in Coding Your HCPCS manual helps you find the most accurate codes for billing services that do not have an assigned CPT code and for products that you offer in your practice. Update your HCPCS manual annually. Be sure you have the most current information in your manual to ensure that you are…

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Maintenance Diagnosis Codes

Diagnosing Explains the ‘Why’ Diagnosis codes (ICD-10) are required to support and further identify why a particular service/procedure was performed. Even for maintenance care, diagnosing is important. An incorrect diagnosis may indicate to a third-party that care was medically necessary, when in fact it was not. In order to clearly communicate why maintenance care was…

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