What is Required? Most workforce members have developed their own unique style of communication that is often influenced by their background or secular education. When you bring together these individual styles, the results can sometimes be not so ideal. More importantly, they could cause a clinic to fail to meet required compliance standards. This Rapid…
OIG Implementation Task 3
It is time to put into practice what you have learned. As you work through this training, you will complete many policies with the assistance of the KMC University Compliance Specialist (coach). The following tasks allows the clinic to get a few policies into place while at the same time learning what should go into…
Develop Detailed SOPs
Step-by-Step Instruction There is an effective way to write procedures for the office. When procedures are written in a consistent format with the right level of detail, they create uniformity in the final document. See the example below explaining how to make a glass of chocolate milk—the details drive the steps for an SOP on…
The Art of Procedure Writing
The Purpose of Procedures Well written procedures improve the quality of work within an organization and help reduce errors and omissions. They also help new team members perform complex tasks more quickly and effectively. How to Write Procedures To get the most out of your procedures, follow some simple rules as you develop them: Determine…
The Art of Policy Writing
Policies with a Purpose Policies and procedures ensure a safe, organized, empowering, and nondiscriminatory workplace. Policies are a vital component for each organization because they govern the day-to-day actions of small businesses. They offer valuable guidelines for how the administrators and leadership want their businesses to run. Your policies should address common occurrences in your…
Reviewing Current Policies
Start With What You Have The Office Compliance Program is an ongoing process, not a one-time production of a manual. Part of this process is to review current policies and procedures and decide if they accomplish the intended goals—to ensure you are operating your office in a compliant manner. Most doctors have some policies and…