Training refers to an act of inculcating skills in a workforce member. Education involves knowledge about a particular system, process or rule. When you combine education with training you are equipping your workforce members for success. One of the biggest impediments to progress and momentum in a practice is that we are so BUSY with…
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Implement a Policy It is time to customize your Compliance Communication policy. Simply download, customize the form with the assistance of your coach. Once completed, add it to the compliance manual. Be sure to have your coach sign off on the process prior to training. Compliance Communication Policy Train Your Team Schedule a meet up…
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Stay Connected In a busy chiropractic practice, it is easy for team members to zero in on the tasks that comprise their own job descriptions, the patients at hand, and other tunnel-vision type activities. Keeping supervisors and doctors informed and reporting important events as they happen can sometimes get lost in the shuffle. These quick…
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Off to a Great Start Every patient and employee notice and appreciate when an office is well-run, and communication is strong. When an office is well-run and communication is strong, it is noticed and appreciated by every patient and employee. It is important to discuss your daily patient load, any issues that may arise during…
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What is Your System? One of the most frequent complaints we get from chiropractic teams is that there is very little time to really communicate with one another. The old adage, “If it isn’t written down, it didn’t happen!” is very true in busy offices. Team members may just yell an instruction to a co-worker…
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Meaningful Communication Communication requirements can be met by using any number of formats or a combination of formats, but there must be a clear and concise procedure for reporting fraudulent or noncompliant practices. The size of the practice or budget constraints may be main drivers for the development of a communication policy but cannot serve…
Oops, your level of membership doesn’t include access to these advanced materials. They are reserved for members working directly with our OIG compliance specialists. Please reach out to the HelpDesk to learn more about accessing these materials.
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