Develop Detailed SOPs

Step-by-Step Instruction There is an effective way to write procedures for the office. When procedures are written in a consistent format with the right level of detail, they create uniformity in the final document. See the example below explaining how to make a glass of chocolate milk—the details drive the steps for an SOP on…

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The Art of Procedure Writing

The Purpose of Procedures Well written procedures improve the quality of work within an organization and help reduce errors and omissions. They also help new team members perform complex tasks more quickly and effectively. How to Write Procedures To get the most out of your procedures, follow some simple rules as you develop them: Determine…

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The Art of Policy Writing

Policies with a Purpose Policies and procedures ensure a safe, organized, empowering, and nondiscriminatory workplace. Policies are a vital component for each organization because they govern the day-to-day actions of small businesses. They offer valuable guidelines for how the administrators and leadership want their businesses to run. Your policies should address common occurrences in your…

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Reviewing Current Policies

Start With What You Have The Office Compliance Program is an ongoing process, not a one-time production of a manual. Part of this process is to review current policies and procedures and decide if they accomplish the intended goals—to ensure you are operating your office in a compliant manner. Most doctors have some policies and…

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Policy, Process, Procedure

This Rapid Tutorial will focus on  areas that are often overlooked when developing policies in the clinic. Once a clinic has established the rules, they need to take it a step further and create a process for following the rules. Once an overview of the process is established, the clinic will need to develop step-…

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The Three Ps of Compliance

Policy-Process-Procedure Although policies are a foundational piece of compliance, very few people can clearly describe the differences between policies, processes, and procedures. When it comes to compliance, some practices simply download policies from a website, slap their name on it, and hope for the best. Taking this approach can put your practice at greater risk…

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