Watch this “how-to” training on using the KMC University Time Management Data Collection Toolkit to get maximum results.

Investment in Training Yields Pots of Gold One of the biggest impediments to progress and momentum in a practice is that we are so BUSY with patients that there is little time left to work on the practice – to train team members and work on basic administrative tasks. A big disconnect in many offices…

It is Everyone’s Business Compliance is a very broad concept in the realm of healthcare. It can apply to billing and coding compliance documentation compliance, Health Insurance Portability and Accountability Act (HIPAA) compliance, and OSHA compliance. The most important thing a new employee needs to know about healthcare compliance is the requirement to protect patient…

Overall, regulatory compliance is essential for maintaining a safe, efficient, and trustworthy healthcare environment. Sometimes, team members who have not worked in a healthcare environment are not aware of the additional layers of accountability necessary when working in these situations. Compliance ensures that healthcare providers follow established standards and protocols, which helps protect patients from…

When you went to Chiropractic school, perhaps you didn’t expect that you would have to be your own Human Resources (HR) Department. Often, the business side of the practice is more difficult to manage than the clinical side. One important aspect of staffing your team is to make sure to properly onboard them. Proper onboarding…

Imagine how difficult it would be for a sports team to take the field without any playbook. Chaos would ensure. Likewise, your business needs a basic playbook that outlines expectations you have for your team. The Support Tool titled Employee Office Policy Template is an example that will guide you to customize it for your…