Consumer Empowerment & Compliance Requirements

In years past, a Chiropractic Assistant may have been able to ‘wing it’ when it comes to the intake process. With recent regulations focused on consumer empowerment, it is necessary for the clinic to build a process that is in compliance with the federal rules and any state laws that may apply to informing a…

Certified Chiropractic Clinical Assistant Training is now available as part of Library Membership! This official training is for those who wish to certify through the Federation of Chiropractic Licensing Boards (FCLB). The KMC University Library is an online resource for chiropractors and their teams that provides access to a vast array of educational materials and resources related to Medicare, documentation, billing, coding, compliance, and the business aspects of running a chiropractic practice. It can help chiropractors and their teams stay up-to-date on the latest regulations and best practices, as well as save time and money by avoiding costly mistakes. Click here to learn more.

Building a Compliant Intake Process

Federal Rules Impact the Intake Process In January of 2022, new protections were enacted under the No Surprises Act to prevent surprise medical bills for patients. The rule impacts patients who have insurance, those who are uninsured, and those who are insured but decide NOT to use their health insurance. The new protections ban the…

Certified Chiropractic Clinical Assistant Training is now available as part of Library Membership! This official training is for those who wish to certify through the Federation of Chiropractic Licensing Boards (FCLB). The KMC University Library is an online resource for chiropractors and their teams that provides access to a vast array of educational materials and resources related to Medicare, documentation, billing, coding, compliance, and the business aspects of running a chiropractic practice. It can help chiropractors and their teams stay up-to-date on the latest regulations and best practices, as well as save time and money by avoiding costly mistakes. Click here to learn more.

Front Desk Phone Call Decision Matrix

Download Support Tool Identifying the type of patient is key to successful scheduling. It is the first step in triaging patient needs and the clinic’s ability to fulfill them. This KMC University support tool can be downloaded and implemented into your front desk training protocol. It includes questions that relate to federal compliance rules. Front…

Certified Chiropractic Clinical Assistant Training is now available as part of Library Membership! This official training is for those who wish to certify through the Federation of Chiropractic Licensing Boards (FCLB). The KMC University Library is an online resource for chiropractors and their teams that provides access to a vast array of educational materials and resources related to Medicare, documentation, billing, coding, compliance, and the business aspects of running a chiropractic practice. It can help chiropractors and their teams stay up-to-date on the latest regulations and best practices, as well as save time and money by avoiding costly mistakes. Click here to learn more.

Telephone Scheduling Scripts- A Guide to Conversations

Download Support Tool Hopefully, the New Patient Phone Call inspired you to initiate your own role-playing exercises. This helpful tool is easy to download and place in your CA Training documents. It not only addresses the typical new patient phone call but also provides examples of established patients and personal injury. It provides well-rounded training…

Certified Chiropractic Clinical Assistant Training is now available as part of Library Membership! This official training is for those who wish to certify through the Federation of Chiropractic Licensing Boards (FCLB). The KMC University Library is an online resource for chiropractors and their teams that provides access to a vast array of educational materials and resources related to Medicare, documentation, billing, coding, compliance, and the business aspects of running a chiropractic practice. It can help chiropractors and their teams stay up-to-date on the latest regulations and best practices, as well as save time and money by avoiding costly mistakes. Click here to learn more.

New Patient Data Collection Form

Download Support Tool Most clinics require staff members to perform several different job duties at one time. Often, the intake process is the first thing that suffers. It has been driven into our minds that new patients are the lifeline of a practice and established patients should get in whenever they want. We can still…

Certified Chiropractic Clinical Assistant Training is now available as part of Library Membership! This official training is for those who wish to certify through the Federation of Chiropractic Licensing Boards (FCLB). The KMC University Library is an online resource for chiropractors and their teams that provides access to a vast array of educational materials and resources related to Medicare, documentation, billing, coding, compliance, and the business aspects of running a chiropractic practice. It can help chiropractors and their teams stay up-to-date on the latest regulations and best practices, as well as save time and money by avoiding costly mistakes. Click here to learn more.

Mastering the New Patient Phone Call

This comprehensive training walks you through several types of new patient phone calls. A Chiropractic Assistant can get a feel for how the New Patient Data Collection form can help them gather the necessary information on every call. We encourage you to view the entire training and use it as a guideline for future role-playing…

Certified Chiropractic Clinical Assistant Training is now available as part of Library Membership! This official training is for those who wish to certify through the Federation of Chiropractic Licensing Boards (FCLB). The KMC University Library is an online resource for chiropractors and their teams that provides access to a vast array of educational materials and resources related to Medicare, documentation, billing, coding, compliance, and the business aspects of running a chiropractic practice. It can help chiropractors and their teams stay up-to-date on the latest regulations and best practices, as well as save time and money by avoiding costly mistakes. Click here to learn more.