Medicare benefits are administered directly by the government, whereas Medicare Advantage (MA) plans are managed by commercial or private plans. When navigating the world of Medicare Advantage plans it is vital that your front desk, billing and treating doctors have a solid understanding of the many aspects of regulatory compliance that surrounds these plans. In…

The Role of a Compliance Officer The terms Compliance Officer (CO), Privacy Officer (Official), and Security Officer (Official) are terms referred to in the discussion of compliance. One or more workforce members may fill these roles. In a smaller practice, outside people may fulfill the roles while a large hospital might have more than one…

Download Support Tool Any training attended that can have an effect on office efficiency and compliance should be recorded. Download this master document and use it each time team members engage in training, whether by webinar or in-person. Your Compliance Officer (CO) should add this information to your Compliance Program records for safekeeping and proof…

Start and End Each Day (or Shift) with a Bang! Both patients and employees notice and appreciate it when an office is well-run, and communication is strong. It is important to take the time to discuss the daily patient load, potential issues that may arise during a shift, and how to best respond to those…

Just the Facts, Please. In a busy chiropractic practice, it is easy for team members to zero in on the tasks that comprise their own job descriptions, the patients at hand, and other tunnel-vision type activities. Keeping supervisors and doctors informed and reporting important events as they happen can sometimes get lost in the busy…

Download Support Tool KMC University has developed this meeting agenda that contains all the important elements discussed in this Rapid Solution. Download and use it for your meetings. Let us know if we can help! Weekly Team Meeting Agenda