Professional courtesy discounts can be a nice gesture—but without a written policy, they can create big compliance risks. In this HelpDesk video, Rebecca explains when these discounts are appropriate, who commonly qualifies, and why waiving co-pays or deductibles is never okay. Learn how to protect your practice with clear policies while still extending courtesy care where it makes sense.
Learn how compliance and accurate documentation can directly improve patient retention in your chiropractic practice. Build trust, engage patients, and protect your practice with these practical strategies.
Chiropractic compliance doesn’t have to be overwhelming. In this HelpDesk video, Kathy explains how HIPAA, OIG, and Medicare compliance programs can be scaled to fit any chiropractic office. Learn how to reduce risk, stay compliant, and protect your practice without the fear or confusion.
Overpayments happen in every chiropractic practice—but knowing exactly what to do with them can protect you from compliance trouble. In this HelpDesk video, we break down the 60-day overpayment rule, how to identify who the credit belongs to, and the right steps for returning funds to patients or insurance companies. Learn how to use patient credits as a recall opportunity, work with insurers on credit handling, and avoid costly mistakes that could put your practice…
Whether you’re new to Medicare or looking to sharpen your skills, this webinar will equip you with the tools to reduce risk, improve reimbursement, and confidently manage your Medicare patients from intake to appeals Our members enjoy one hour of continuing education credit (in participating states) per quarter, and we foot the bill! Unfortunately, it’s not included in your level of membership, but we’d be happy to provide you with more information on how you,…
This increased patient volume, particularly with activity-related injuries, brings a critical focus to chiropractic compliance—especially surrounding the correct use of S codes for injuries.