KMCU Orientation Video

Help is at Your Fingertips

Your KMC University Membership includes a HelpDesk. Depending on your level of membership, it may include an email response HelpDesk or speaking live with a certified specialist.

Library Members

Library Members may email questions to the HelpDesk for consideration by the specialists. We strive to answer within 24 business hours with as much detail as is appropriate for the email HelpDesk. If the answer to your question is included in the Library, we’ll include the appropriate links to get you to your solution quickly and easily. Reach out to leverage our team’s more than 300 years experience in this profession.

Email the HelpDesk     OR     Browse HelpDesk Videos

Quick Consultations

Sometimes, your question involves more than is appropriate for the HelpDesk. You may have a document for us to review or an in-depth question, particular to your office. For these reasons, you have access to an on-demand consultation with one of our specialists at a discounted cost of $39 for up to 15 minutes. Click the link below and use your coupon code LIB39 for your discount.

Purchase a Quick Consultation

1-on-1 Coaching and Compliance Members

1-on-1 Coaching and Compliance Members may email or call their assigned specialist anytime for immediate assistance. Each specialist also provides you with their direct contact information to email them for personalized assistance.