This lesson will direct the doctor and team members in the steps necessary to master building the foundation of the patient financial relationship from the first phone call. Learn about your responsibility in the patient financial relationship so you can communicate clearly and confidently about money. Learn how to implement the KMCU NP Data Collection form, with a financial perspective in mind to gather the appropriate financial data. Understand when to introduce ChiroHealthUSA if a patient is un-insured or begin a conversation about the offering of a Pre-Acceptance Interview appointment with a patient. Customize and personalize scripting for your practice to ensure all team members can rapidly and effectively respond on a NP phone call.

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