This lesson will direct the doctor and team members in the steps necessary to master building the foundation of the doctor patient relationship from the first phone call. In this lesson, focused on the clinical data gathering aspects of the first phone call, learn how to rapidly build confidence and rapport using the KMCU NP Data Collection form. Scripting is provided so you can customize and personalize it for your practice to ensure all team members can rapidly and effectively respond on a NP phone call.

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