Utilize the Resources

As you’ve learned by now, your MAC is responsible for many different activities connected to the enrollment of the provider through to processing claims and appeals. This brief training outlines all the activities for which you’ll look to your local MAC to fulfill which include enrollment, fee schedules, updates, MLN Matters (educational tools) and coding guidelines. If not already enrolled you will need your NPI, PTAN and TIN ahead of time. We also recommend that you create a dedicated email address (or alias email) for correspondence to the MAC and other payers. For example setting up an email like Billing@---chiropractic.com or office@---chiropractic.com so that all correspondence can be managed and easily delegated when staff changes occur. It is best to utilize a dedicated email address that is linked to a compliant domain or HIPAA compliant email.