This program focuses on coaching a new chiropractic assistant although it can also serve as refresher course for established CAs. This online training covers everything a CA would need to know to hit the ground running. Click here to purchase the individual course. Course Modules Expand all modules Getting to Know Chiropractic 10 Resources | 1 Quiz Expand module content History of Chiropractic Care Chiropractic Assistant Duties The First Chiropractic Visit Chiropractic Anatomy & Terms Doctor of Chiropractic Education & Qualifications Chiropractic Myth Busters Treatment Types and Tools for the Chiropractic Clinic Ethics and Boundaries in the Chiropractic Clinic The Patient, Productive, and Professional CA Key Facts & Figures Getting to Know Chiropractic Initial HIPAA Training for Workforce Members 5 Resources | 1 Quiz Expand module content What is Compliance? An Introduction to HIPAA Training HIPAA Training for Workforce Members HIPAA Training Resources HIPAA Training Reference Documents Initial HIPAA Training for Workforce Members OIG Compliance & More 8 Resources | 1 Quiz Expand module content OIG vs HIPAA OIG vs HIPAA Compliance – An Overview Fraud, Waste & Abuse (FWA) OIG Core Elements General Compliance Training Financial Compliance OSHA Compliance Compliance Reference Documents OIG Compliance & More General Phone Skills & Etiquette 3 Resources | 1 Quiz Expand module content General Phone Skills & Etiquette Telephone Etiquette Vocal Presence General Phone Skills & Etiquette Scheduling Basics 10 Resources | 1 Quiz Expand module content Developing a Schedule Scheduling Tips & Tricks Telephone Etiquette Scheduling Methods Patient Intake Process Evaluation of the Intake System The In-Bound Patient Call Building a Compliant Intake Process The New Patient Phone Call Telephone Scheduling Scripts Scheduling Basics An Overview of Patient Collections 11 Resources | 1 Quiz Expand module content Collections and Finances The Fee System Foundational Fee Schedule Fundamentals Patient Collections in the Clinic Over-the-Counter Collections The Collection Process Cash Profit Collections Office Financial Policy Scripting for Collections Collection Scenarios Patient Statement Examples An Overview of Patient Collections How Insurance Works 12 Resources | 1 Quiz Expand module content Commercial Health Insurance Basics Types of Insurance Policies Understand Various Insurance Plans Managing Managed Care Managed Care Madness Managing the Blue Card Plans MRP – What Does it Mean? Personal Injury Basics Workers’ Compensation Basics What is Medicaid? Department of Veterans Affairs (VA) & Chiropractic Veterans Access to Chiropractic How Insurance Works Medicare & Chiropractic 7 Resources | 1 Quiz Expand module content What is Medicare? History of Chiropractic and Medicare The Hierarchy of Medicare What is Part B Medicare? Medicare Enrollment Status Medicare Provider Participation Misinformation on Chiropractic Services Medicare & Chiropractic Types of Medicare Coverage 6 Resources | 1 Quiz Expand module content Types of Medicare Coverage What is Medicare Advantage? Medicare Part C- The Advantage Plans Replacement Plans in Medicare Alternative Medicare Plans Secondary & Supplemental Medicare Coverage Types of Medicare Coverage The Basics of Documentation 11 Resources | 1 Quiz Expand module content The Patient’s Health Record The Foundation of Documentation Managing Paperwork EHR vs. Paper Documentation Anatomy of a Patient Chart Documentation & Coding Guidelines Defining Medical Necessity Case Management Anatomy of a Patient Chart Support Tools Responding to Request Medicare Signature Requirements Documentation Basics The Basics of Coding 10 Resources | 1 Quiz Expand module content Coding Basics for Chiropractic Assistants Chiropractic Manipulative Treatment (CMT) Codes Commonly Used CPT Codes Muscle Therapy Codes Modifiers Healthcare Common Practice Coding System (HCPCS) ICD-10 Coding ICD Basics The Art of Coding Coding Reference Documents The Basics of Coding CA Training Final Assessment
Getting to Know Chiropractic 10 Resources | 1 Quiz Expand module content History of Chiropractic Care Chiropractic Assistant Duties The First Chiropractic Visit Chiropractic Anatomy & Terms Doctor of Chiropractic Education & Qualifications Chiropractic Myth Busters Treatment Types and Tools for the Chiropractic Clinic Ethics and Boundaries in the Chiropractic Clinic The Patient, Productive, and Professional CA Key Facts & Figures Getting to Know Chiropractic
Initial HIPAA Training for Workforce Members 5 Resources | 1 Quiz Expand module content What is Compliance? An Introduction to HIPAA Training HIPAA Training for Workforce Members HIPAA Training Resources HIPAA Training Reference Documents Initial HIPAA Training for Workforce Members
OIG Compliance & More 8 Resources | 1 Quiz Expand module content OIG vs HIPAA OIG vs HIPAA Compliance – An Overview Fraud, Waste & Abuse (FWA) OIG Core Elements General Compliance Training Financial Compliance OSHA Compliance Compliance Reference Documents OIG Compliance & More
General Phone Skills & Etiquette 3 Resources | 1 Quiz Expand module content General Phone Skills & Etiquette Telephone Etiquette Vocal Presence General Phone Skills & Etiquette
Scheduling Basics 10 Resources | 1 Quiz Expand module content Developing a Schedule Scheduling Tips & Tricks Telephone Etiquette Scheduling Methods Patient Intake Process Evaluation of the Intake System The In-Bound Patient Call Building a Compliant Intake Process The New Patient Phone Call Telephone Scheduling Scripts Scheduling Basics
An Overview of Patient Collections 11 Resources | 1 Quiz Expand module content Collections and Finances The Fee System Foundational Fee Schedule Fundamentals Patient Collections in the Clinic Over-the-Counter Collections The Collection Process Cash Profit Collections Office Financial Policy Scripting for Collections Collection Scenarios Patient Statement Examples An Overview of Patient Collections
How Insurance Works 12 Resources | 1 Quiz Expand module content Commercial Health Insurance Basics Types of Insurance Policies Understand Various Insurance Plans Managing Managed Care Managed Care Madness Managing the Blue Card Plans MRP – What Does it Mean? Personal Injury Basics Workers’ Compensation Basics What is Medicaid? Department of Veterans Affairs (VA) & Chiropractic Veterans Access to Chiropractic How Insurance Works
Medicare & Chiropractic 7 Resources | 1 Quiz Expand module content What is Medicare? History of Chiropractic and Medicare The Hierarchy of Medicare What is Part B Medicare? Medicare Enrollment Status Medicare Provider Participation Misinformation on Chiropractic Services Medicare & Chiropractic
Types of Medicare Coverage 6 Resources | 1 Quiz Expand module content Types of Medicare Coverage What is Medicare Advantage? Medicare Part C- The Advantage Plans Replacement Plans in Medicare Alternative Medicare Plans Secondary & Supplemental Medicare Coverage Types of Medicare Coverage
The Basics of Documentation 11 Resources | 1 Quiz Expand module content The Patient’s Health Record The Foundation of Documentation Managing Paperwork EHR vs. Paper Documentation Anatomy of a Patient Chart Documentation & Coding Guidelines Defining Medical Necessity Case Management Anatomy of a Patient Chart Support Tools Responding to Request Medicare Signature Requirements Documentation Basics
The Basics of Coding 10 Resources | 1 Quiz Expand module content Coding Basics for Chiropractic Assistants Chiropractic Manipulative Treatment (CMT) Codes Commonly Used CPT Codes Muscle Therapy Codes Modifiers Healthcare Common Practice Coding System (HCPCS) ICD-10 Coding ICD Basics The Art of Coding Coding Reference Documents The Basics of Coding