Are you confused about when to use Excludes1 or Excludes2 in your ICD-10 diagnosis coding? In this HelpDesk video, Rebecca from KMC University breaks down the key differences and explains why understanding these exclusions is essential to avoiding claim denials and compliance errors. Learn how to apply the rules correctly and code to the highest level of specificity.
Over the past decade, there have been multiple observations within the chiropractic profession that have drawn the attention of the OIG (The Office of Inspector General). In 2016, reports indicated that hundreds of millions of dollars in Medicare payments were made for chiropractic services that did not comply with Medicare requirements. This issue escalated in 2018 when the OIG published a report stating that 89% of chiropractic Medicare claims lacked sufficient documentation for the services…
Dealing with personal injury cases can be confusing for chiropractors — especially when attorneys and insurance get involved. In this HelpDesk video, KMC explains why you should never act like a bank for your patients, how to handle PIP, med pay, and third-party claims properly, and what to watch for when attorneys try to control the money. Protect your practice and get paid fairly for your care!
Good documentation is more than a requirement—it’s an art that protects your practice and serves your patients. In this HelpDesk video, Dr. Erin Stubblefield from KMC University breaks down the key principles that make patient documentation clear, consistent, and defensible. Learn why specificity, consistency, accurate tracking, and personalization transform your daily notes into powerful tools for better patient care and stronger compliance
Many chiropractors proudly stand behind the phrase “Cash is King,” and for good reason. A cash-only model offers real advantages—reduced administrative work, freedom from insurance billing headaches, and greater control over operations. However, don’t let the simplicity fool you. This model doesn’t grant immunity from state or federal audits. Like a good perfume, simplified billing can mask serious compliance responsibilities—ones tied not to payers, but to your core obligations as a licensed healthcare provider. Being…
In chiropractic practices, the term “consultation” is used in many ways. But when it comes to billing and coding, consultation codes in chiropractic have a very specific meaning—one that often gets misunderstood. Let’s break down what consultation codes in chiropractic actually mean, when you should use them, and why you should proceed with caution. Chiropractors commonly use the word “consultation” to describe two things: The initial visit when gathering a patient’s history A free pre-care…