How to Maintain Control While Giving the Patient Choices
Ever have a patient refuse to come in when they hear they will have to have an exam/re-exam? It can seem difficult knowing you have obligations with your license, malpractice, and a standard of care, but you still want them to get in the door. Make sure you have a well-trained team to handle these types of objections. We consider that KMC University members are under our care and protection, which includes keeping them up…