The Art of Patient Documentation

Good documentation is more than a requirement—it’s an art that protects your practice and serves your patients. In this HelpDesk video, Dr. Erin Stubblefield from KMC University breaks down the key principles that make patient documentation clear, consistent, and defensible. Learn why specificity, consistency, accurate tracking, and personalization transform your daily notes into powerful tools for better patient care and stronger compliance

HelpDesk FAQs

No Insurance, No Immunity: Chiropractic Audits and Your Cash-Only Practice

Many chiropractors proudly stand behind the phrase “Cash is King,” and for good reason. A cash-only model offers real advantages—reduced administrative work, freedom from insurance billing headaches, and greater control over operations. However, don’t let the simplicity fool you. This model doesn’t grant immunity from state or federal audits. Like a good perfume, simplified billing can mask serious compliance responsibilities—ones tied not to payers, but to your core obligations as a licensed healthcare provider. Being…

HelpDesk FAQs

Consultation Codes in Chiropractic: What They Really Mean

In chiropractic practices, the term “consultation” is used in many ways. But when it comes to billing and coding, consultation codes in chiropractic have a very specific meaning—one that often gets misunderstood. Let’s break down what consultation codes in chiropractic actually mean, when you should use them, and why you should proceed with caution. Chiropractors commonly use the word “consultation” to describe two things: The initial visit when gathering a patient’s history A free pre-care…

HelpDesk FAQs

The Medicare Limiting Fee — Not So Limited for Chiropractors

Very often, chiropractors and teams are confused about what can be charged to Medicare patients when it comes to the Limiting fee. In this helpful video, KMC explains the ins and the outs of the limiting fee…and why it’s not so limited for our offices in this profession.

HelpDesk FAQs

Informed Consent in Chiropractic: Is a Digital Signature Enough?

Dr. Erin Stubblefield from the KMC University HelpDesk discusses the use of digital consent forms for chiropractors, highlighting that informed consent is more than just obtaining a signature; it’s about clear communication with patients regarding their treatment options. With the legal backing of the ESIGN Act and UETA, chiropractors can use electronic signatures as long as they comply with state laws and HIPAA regulations.

HelpDesk FAQs

Diagnosis Coupling: With Medicare, Don’t Go Solo!

Ever had a CO-16 denial on your Medicare EOB? Or you got a denial that said your diagnosis codes didn’t match the CPT code? All of this may be because of a lack of proper diagnosis coupling. This HelpDesk video sheds some light on what’s necessary!

HelpDesk FAQs