Medicare IVR Eligibility Check Ending – What You Need to Do!

Hot Topics from the KMC University HelpDesk

NOTICE: Changes to Medicare Interactive Voice Response System

Big changes are coming to the way you verify Medicare Part B eligibility! CMS has mandated that all Medicare Administrative Contractors (MACs) disable the Interactive Voice Response (IVR) eligibility check by March 31, 2025 — and some MACs are shutting it down even sooner. If you rely on IVR, it’s time to pivot!

In this video, we discuss the best alternatives, including using your MAC’s online portal to access essential beneficiary information. Stay ahead of these updates and ensure your practice remains compliant and make sure you sign up for provider access on your Medicare Administrative Contractor’s website. Here’s a hint: always ensure the doctor is the LSO and then give delegated access to the staff as needed. Learn more about Checking Medicare Eligibility.

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Going Out-of-Network? Key Steps for a Smooth Transition.

Hot Topics from the KMC University HelpDesk

Going, Going… I’m Gone! Navigating Out-of-Network Transitions

Many chiropractors are leaving insurance networks due to low reimbursements and administrative headaches—but what does that mean for your practice? In this HelpDesk episode, we break down the key considerations, from patient notifications to billing strategies, so you can make a smooth and compliant transition. Find out how to charge your full rate, handle superbills, and avoid common pitfalls when going out of network. Need expert guidance? KMC University is here to help!

What’s going on at KMC University? Here’s your weekly update on everything new and exciting. Keep us bookmarked to check in regularly!

Medicare Fees for 2025: Essential Updates for Chiropractors

Hot Topics from the KMC University HelpDesk

Stay Ahead of 2025 Medicare Changes: Update Your Fees, Deductibles, and Patient Records Now!

The 2025 Medicare fee schedule is out, and changes are here! Learn how to access and understand your Medicare administrative contractor’s fee schedule for your jurisdiction, identify the correct rates for your practice, and update your software accordingly. Plus, ensure you’re ready for Medicare’s $257 deductible and open enrollment changes. Stay compliant and informed with these essential tips for the new year.

What’s going on at KMC University? Here’s your weekly update on everything new and exciting. Keep us bookmarked to check in regularly!

Good Grief, GFE!

Hot Topics from the KMC University HelpDesk

Good Faith Estimates: Are You Fully Compliant?

Good Grief, GFE! Many chiropractic offices are still unclear about Good Faith Estimate (GFE) requirements, introduced in January 2022. Whether you’re unfamiliar with GFE or need guidance on implementing it correctly, this video breaks down the essentials. Learn how to prepare accurate estimates for your cash patients or those opting out of insurance, comply with the $400 range rule, and meet public posting requirements. Discover how proper GFE practices improve patient communication and protect your practice from compliance risks. Get started today with templates and training from KMC University—your compliance partner.

What’s going on at KMC University? Here’s your weekly update on everything new and exciting. Keep us bookmarked to check in regularly!

Uncover Hidden Revenue with a Practice Billing Profile

Hot Topics from the KMC University HelpDesk | November 20, 2024

Where Did Your Money Go? Uncover Hidden Revenue with a Practice Billing Profile

Discover how a KMC University Practice Billing Profile can uncover hidden opportunities in your practice’s revenue. This video dives into real examples of errors and oversights—like missed re-exams and coding discrepancies—that could be costing your practice thousands. Learn how to identify potential risks, recover lost revenue, and maximize your profit with actionable insights. Don’t let money slip through the cracks—find out what you don’t know and take control of your practice’s financial health today.

What’s going on at KMC University? Here’s your weekly update on everything new and exciting. Keep us bookmarked to check in regularly!

The Phone Lines are Open! Call HelpDesk Support Now

KMC University is thrilled to announce the addition of HelpDesk Phone Support to all membership levels at no additional cost.

We consider that KMC University members are under our care and protection, which includes keeping them up to date on important changes, updates, and news that can affect their reimbursement and compliance. This content is meant for members. We'd love to help you come under our umbrella of care and protection with membership. Click here to learn more.