Download Support Tool Practice makes perfect. It is important to properly identify the type of patient during the phone call. This can only be done by asking the right questions during the call. For example, if the patient is an established patient who had an auto accident and staff assume it is the same condition,…
Patient Intake Process
An Important Step to Successful Reimbursement Despite its importance, the intake process is often given low priority. To give patients the best experience possible, we need to start this process before they even step foot in the office. You have the opportunity to collect history and demographic information as soon as a patient schedules an…
The KMC University Financial System
Download Support Tool This support tool outlines the different cogwheels that represent processes for reimbursement success. As you work through the modules in this course, we recommend that you reference this image. Take note of areas that may have been overlooked in the clinic. You can also use it as a checklist. Once you have…
An Introduction to the KMC University Financial System
Have you ever wondered why some doctors are successful while others work just as hard and are always struggling? At KMC University we used to wonder but as we worked closely with a variety of clinics, we were able to identify areas of weakness and as a result, developed the KMC University Financial System. This…
E/M Time Grid
Support Tool Choosing the correct E/M level according to time gets easier when you have the exact parameters of each level in front of you. It is also helpful to have a working list of accepted components of an E/M time-based visit. This is a well-presented Time Grid tool to enhance your accuracy and streamlining…
Coding E/M Appropriately Using Time
The 2021 changes in E/M were proposed and implemented by CPT to make life easier for many in the health care industry. Even so, providers may jump into doing what sounds easier or better, without doing their due diligence of gathering information and implementing a new strategy. The coding of E/M services using time sounds…