The Anatomy of an EOB

Download Support Tool Whether the item that is returned from a payer includes a payment, is electronic, or even a denial or processing toward a deductible, everything you should need to know is found in the Explanation of Benefits (EOB). This very helpful tool provides an example of an EOB with many different notes and...
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The Silent PPO Sting

Have You Been Stung by a Silent PPO? Have you ever submitted a claim to a personal injury carrier and then received a payment from a completely different party? Or you submitted a claim, and the payment comes at a discounted rate as if you were in network with a health plan? If you answer...
OOPS, this page contains content reserved for KMC University members. We’d love to welcome you to the KMC University family because there is an amazing amount of helpful content in the trainings and resources of the KMC University Library. Click here to learn more.

Different Types of Medicare Coverage

To begin your training around Medicare, you must first begin by understanding Medicare coverage. There is a standing opinion that Medicare is so simple there is no need to verify or confirm coverage. Nothing could be further from the truth. Because there are many different types of Medicare, together with various patient types within each...
OOPS, this page contains content reserved for KMC University members. We’d love to welcome you to the KMC University family because there is an amazing amount of helpful content in the trainings and resources of the KMC University Library. Click here to learn more.

Why Insurance Verification

Why Insurance Verification This quick tutorial explains why insurance verification is an important piece of the financial report of findings (FROF) with the patient. It contains the top tips to make the verification process simple and effective by reviewing the variety of tools available in the KMC University Library. This image provides a sampling of...
OOPS, this page contains content reserved for KMC University members. We’d love to welcome you to the KMC University family because there is an amazing amount of helpful content in the trainings and resources of the KMC University Library. Click here to learn more.

Professional Courtesy Implementation

For a deeper dive into setting and keeping a Professional Courtesy fee schedule, review this short video which outlines the key points of professional courtesy and the risky speed bumps that can block your way when it’s not implemented properly. Then download, save and review his helpful Support Tool that provides visual context of the...
OOPS, this page contains content reserved for KMC University members. We’d love to welcome you to the KMC University family because there is an amazing amount of helpful content in the trainings and resources of the KMC University Library. Click here to learn more.

Hardship Discounts Explained

Download Support Tool This helpful Support Tool provides visual context of the rules of financial hardship. Download, save and review this helpful tool, and use it to train team members in the financial department who interact with patients and payers. Hardship Discounts Explained
OOPS, this page contains content reserved for KMC University members. We’d love to welcome you to the KMC University family because there is an amazing amount of helpful content in the trainings and resources of the KMC University Library. Click here to learn more.