What Do They Want From Me?

A Records Request: A Common Occurrence So, you check the office mailbox – a few EOBs, checks from patients, a menu from the local pizza place, and (sigh) a love note from an insurance company requesting records for a patient. Before panic sets in, understand that this is a common occurrence in the chiropractic profession....
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How Do You Respond to a Records Request?

When is a simple request for records not really a simple request for records? Almost every time. When a payer is asking for notes, whether for a current claim, or a retroactive review, it means something. It could be random, or it could be targeted and focused. Because you may not know, this is the...
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Muscle Therapy Codes 97124 & 97140

At a glance you can quickly assess your needed documentation and coding for these differentiated 1 on 1 manual therapies.  Now that you have learned the differences in their respective detail, you can appreciate and utilize the flow of this chart showing coding, SOAP parts and modifiers pertaining to these codes.  This is an excellent...
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Manual Therapy Techniques

Much confusion exists around the Manual Therapy Techniques code 97140 and its documentation and coding requirements, especially if Chiropractic Adjustments are done and billed on the same visit.  Payers make their rules, and you must be aware of them when billing them. Otherwise, alarm bells ring because you receive claim denials or keep receiving denials,...
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Coding Differences of Therapeutic Exercises – 97110, 97112, and 97530

Details and Differences of 97110, 97112 and 97530 This module takes a deeper look into the exercise therapies for 97110, 97112, and 97530. These codes are defined and outlined below with regard to how they are similar and how the context and documentation define the differences between them. Because the details of these codes are...
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Documenting Physical Medicine – Routine Office Visit (ROV)

Documentation & Coding of Physical Medicine- ROV Now that we’ve learned the importance of properly ordering and providing rationale for modalities and procedure in the initial visit, let’s explore best practices for documenting which services were performed on daily visits. Various regulations exist that point toward what type of information must be included to qualify...
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